MBA I Semister regular and supplementary examinations february 2014

Code: 9E00106 MBA I Semester regular and supplementary examinations february 2014 BUSINESS COMUNICATION (for students admitted in 2010,2011,2012 and 2013 only ) Time: 3 hours Max.Marks: 60 Answer any five questions All questions carry equal marks 1. Write about the significance and scope of business communication. what are the channels of communication?
2. What are various types of written communication? Explain them.
3. Outline the guidelines for kinesics, proxemics, time language and hepatics.
4. Explain interpersonal communities with examples.
5. Explain the role of emotion in interpersonal communication.
6. Identify different types of letters.
7. What are different types of general communication barriers?
8. Explain the role of communication etiquette with examples.
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